Northeast Kansas Library System (NEKLS) was one of those libraries that thought they were buying an open source product, Koha, but have ended up with a not-quite-open-source product, Harley.  If you want to learn more about their experience, you might want to follow their blog.  They are very diligent about reporting on their experiences.

This post, Known Issues Harley 1.1 Upgrade, is particularly revealing...

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